Screening Sessions

When will the booking space be available?

On our website:
From Tuesday, August 17th at 6.00pm, you can book your screenings for free : your sessions in Lille and your sessions in other regions.

How can I attend the screening sessions?

All screening sessions, meetings and conferences are free. Reservation is not mandatory but gives you priority over spectators without tickets.

There are three ways to attend the sessions:
1 – You do not have a ticket: all our sessions are accessible at the last minute. You need to go to the reception 20 minutes before the screening. First people arrived will be first people to enter !
2 – You have a ticke : You need to come at the latest 20 minutes before the screening begins, with your ticket (printed or downloaded on your phone) in the line ” WITH TIKET “.
3 – You have a Pass SERIES MANIA : You need to come with your pass no later than 10 minutes before screening begins in the line ” WITH PASS”.

Being in advance is the surest way to get access to the session: Having a Pass or a ticket can not guarantee a spot to the screening, the access is being done within the limits of available spots.

To avoid any disturbance to the audience, the entrance to the room is not allowed once the screening started.

How many tickets can I book?

For each reservation, according to the scheduled session, it is possible to withdraw 2 seats by screenig, with a maximum of 3 sessions per day.

How can I cancel my reservation?

If you cannot attend the screening you have booked, please be kind to the other series lovers and cancel your reservation. Send us an email at billetterie@seriesmania.com and mention the name and the time and day of the session you want to cancel.

Is it possible to withdraw tickets on the spot?

Yes! In all our theatres and for all our sessions, it is possible to take your tickets directly on site.

It is also possible to collect your tickets at the Village Festival from August 26th at 9.30pm.

Village Festival by Crédit Mutuel is located in Lille, place Rihour, from August 21st at 12.00pm.

Where are the festival screening locations?

In Lille:
– The UGC Ciné-Cité, 40 rue de Béthune
– The Majestic, 52 rue de Béthune
– The Nouveau Siècle, place Mendès France

Can I take pictures in the sreening rooms?

Photography is strictly prohibited.

How can I choose my sessions?

You will find the program sorted by types of competitions on Monday, july 19th.

All information about the sessions (summary of the series, accessibility, age limit) are also available when booking by clicking on the icon (i) for the session of your choice. The screenings are then sorted by day, by place and by hour.

If I cannot go to the free session I have booked, can I give my ticket to someone else?

Tickets are assigned to a name, but if you cannot attend, you can give your ticket to someone else. Any resale of tickets is strictly prohibited.

I have not received my e-tickets, what should I do?

When you make your reservation, you have 15 minutes to finalize it. After this time, your order may not be successful. You should reiterate your reservation. You should also check the “junk mail” or “spam” folders of your mailbox. If the problem is not fixed, please contact us at this address: billetterie@seriesmania.com

Are the screening sessions accessible to people with reduced mobility?

With the exception of rooms 6 and 9 of UGC Ciné-Cité, our screening rooms are accessible to people with reduced mobility. You can check this information on our program page.

For any reservation intended for people with reduced mobility in Lille, please contact us at billetterie@seriesmania.com. For all sessions in the other regions, please contact the venue directly.

Are the sessions accessible to all?

Some festival sessions are not recommended for children under 12 years old. Please check this information on our program page or when booking the session.

The village festival by CRÉDIT mutuel

Should I book to visit the Village Festival by Crédit Mutuel?

Access to the Village Festival by Crédit Mutuel is free and accessible without reservation, day or evening. To participate in meetings, signings and Fan club sessions, however, you will need to book a ticket.
Access to the Village is subject to presentation of a health pass from the age of 18. Wearing a mask will be compulsory from 11 years old.

What are the opening hours of the Village ?

The reception of the Village is open every day from 9:30 am to 9:00 pm, from Thursday August 26 to Wednesday September 1. You can collect your PASS there, find information about the festival and book your screening or escape-game sessions.
The activities of the Village are accessible between 12:00 p.m. and 9:00 p.m.

Do I need a health pass to go to the Village Festival by Crédit Mutuel?

As with our screening sessions, entry to the Village Festival by Crédit Mutuel is subject to presentation of a valid Health Pass from the age of 18.
Wearing a mask is compulsory from 11 years old.

CoVid-19

What are the sanitary measures in France?

Information relating to public reception will be regularly updated according to changes related to the health situation in France. We invite you to regularly consult this section to know the evolutions of the sanitary protocol. For more information please visit the government website: here.

How to participate in Series Mania?

In compliance with the authority’s recommendations, there will be a systematic control of the sanitary pass for all people over 18 years old, on all the locations of the festival: screening rooms, open-air sessions and Village Festival by Crédit Mutuel.

The sanitary pass requires you to show on screen (via the TousAntiCovid app) or on paper, a proof of non-contamination to Covid-19. It can be one of these three documents:

– A certificate of vaccination, provided the vaccination is fully completed
– A negative RT-PCR or antigenic test done less than 72 hours before the control
– A certificate of COVID-19 recovery: a positive RT-PCR test done at least 11 days before and at most 6 months

What are the reception conditions?

We do everything we can to make Series Mania a real moment of reunion while ensuring everyone’s safety. Also, to allow everyone to participate, this 2021 edition is available in Lille but also online.

Respect of barrier gestures:

– Wear a face mask all the time
– Respect of distancing measures: 1m when wearing a mask, 2m without a mask
– Hand sanitizer will be provided and surfaces will be cleaned regularly
– Adaptation of walking lines

Staff on site:

– Electronic ticket office
– Mediation teams will be available to inform, direct, handle waiting lines and ease circulation
– COVID point of contact on location

More information about the measures made by Series Mania on our dedicated page.

Information

Where can I find information about the festival and where can I get the program?

Several “points infos” will be available before and during the festival:
– At the Village Festival by Crédit Mutuel (Place Rihour)
– In the Series Mania Bus (Place du Théâtre) from Saturday, August 21
– At the entrance of each screening venue (UGC, Majestic, Nouveau Siècle)

How can I become a “Series Maniac”?

If you want to discuss TV shows, you can join the discussion group “Series Maniacs”: To join Series Maniacs

You did not find the answer to your question?

Don’t hesitate to contact us at billetterie@seriesmania.com. We will get back to you as soon as possible.

The pass SERIES MANIA

What is the PASS SERIES MANIA?

The PASS SERIES MANIA grants a VIP access to the festival.

It includes:
– Priority access to booking
– Skip-the-line access to all festival screenings (valid for one person, excluding the opening ceremony): all you need to do is present your PASS in the “Guests, press, pros, partners” line to be able to enter the theater in priority
– Skip-the-line access to the Village Festival by Crédit Mutuel
– An invitation for one person to the closing ceremony of the festival
– SERIES MANIA goodies

The PASS SERIES MANIA is assigned to a name:

Your first and last names and your photo will be printed on your PASS.
It is therefore not possible to lend your PASS.

How can I get my pass?

Once the reservation is made, you will receive a confirmation by email as well as a voucher to download to your smartphone. This will be required to be able to collect your PASS from Saturday August 21 at 12.00pm at the SERIES MANIA bus (place du théâtre in Lille) or at the reception of the Village Festival by Crédit Mutuel (place Rihour) from Thursday August 26 at 9.30am .

Traveling to Lille
Everything you need to know to plan your visit to Séries Mania 2021 with peace of mind!
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